Classification & routing
Categorize tickets, leads, documents, and messages — route with confidence thresholds.
AI / AGENTS
Combine deterministic n8n workflows with AI where it creates real leverage — classification, extraction, agents, and RAG without hype or fragile prompt chains.
THE PROBLEM
Unstructured prompts, missing guardrails, no fallback when models hallucinate or APIs rate-limit — AI bolted onto automation creates new failure modes. Teams need workflows that use AI selectively, with validation, logging, and deterministic steps around non-deterministic model calls.
WHAT WE DO
We design n8n workflows that integrate OpenAI, Anthropic, and other model APIs with clear boundaries: what the AI decides, what code validates, and what happens when confidence is low. Agents, RAG, and tool calling — implemented as maintainable systems, not experiments.
CAPABILITIES
Categorize tickets, leads, documents, and messages — route with confidence thresholds.
Pull structured data from unstructured text with validation and human-review paths.
Augment records with AI-generated research, scoring, or metadata before CRM updates.
Multi-step agent flows that invoke APIs, databases, and workflows with defined guardrails.
Retrieval-augmented generation connected to your knowledge base with citation and fallback logic.
OpenAI, Anthropic, and compatible APIs with retry, token management, and cost awareness.
EXAMPLE FLOW
DELIVERABLES
Architecture showing model calls, validation steps, and failure paths.
Deployed n8n flows with monitoring and documented prompt/version strategy.
Notes on cost, latency, and when to retrain prompts or adjust thresholds.
PROOF
For growing teams, the highest-return patterns are lead qualification, support ticket triage, and document extraction — each built with validation steps and human review before anything customer-facing goes live.
FAQ
We build bounded agent workflows with defined tools, exit conditions, and human escalation — not open-ended agents without oversight.
OpenAI, Anthropic, and compatible APIs. We integrate via n8n nodes and HTTP where needed.
Validation steps, confidence thresholds, structured output parsing, and human-review queues for high-stakes decisions.
No. We use deterministic automation when rules are clear and add AI where judgment or unstructured data requires it.
Describe the inputs, the decision or output you need, and the systems involved. We will assess fit and propose a production-oriented approach.